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Return
Policy
We are so confident
that you will be completely satisfied with our products, that we offer
a 30 day money back guarantee! If you have purchased your product
through us and you are not completely
satisfied with it, you may return the unused portion in the original
container for a refund or exchange.
To return a product
to us please call 1-800-922-6298 for complete instructions.
Our customer service person will make sure that you have all the necessary
information to include in the box along with the returned product.
This is very important to ensure that you are given
a prompt
credit.
Please Note The Following
Important Information:
- Empty
bottles will not be accepted.
- We do not refund
for shipping.
- Any products
returned for credit or exchange must be returned
prepaid. For your protection
we request that returns require a signature.
- Our guarantee
is for 30 days from the date you receive your product
to the date postmarked on your return.
YourVitalHealth.com,
Vital Formulations, Inc., or Dr. Clark Hansen do
not guarantee results of any products as results vary from person to
person.
Damaged
Products:
For your protection, have
delivery person note on freight bill the nature and extent of damages
Do not destroy packing materials until shipment is inspected or you
are instructed otherwise.
Call YourVitalHealth.com toll-free at 1-800-922-6298 and
speak to Customer Service if the product has been damaged.
Shortages:
All shortages must be reported within 10 days of shipping. When
you receive your package,
check the number of items delivered against the quantity shown on your
invoice. Please check to see if there is a notation of a backorder. Also,
empty
the
entire
package
for any
product
that may
be
buried in
the packing material.
If there
is a discrepancy, please contact YourVitalHealth.com's Customer Service
toll-free at
800-922-6298.
These procedures are necessary to ensure that you are given proper credit,
that the products are not lost, and confusion is avoided.
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